Every Haravillu saree is inspected before it leaves our care, but if something isn’t right, we’re happy to help.
Return Window
You may request a return or exchange within 7 days of delivery. To be eligible, the saree must be unused, unworn, unwashed, and returned with its original tags and packaging intact.
Non-Returnable Items
- Custom or made-to-order sarees
- Items marked “Final Sale”
- Sarees showing signs of use, alteration, or damage not present at delivery
How to Request a Return or Exchange
Contact us through our Contact Us page with your order number and reason for return. We’ll confirm eligibility and share the return pickup / drop-off details.
Refunds
Once we receive and inspect the returned item, refunds are processed to your original payment method within 5-7 business days. For Cash on Delivery orders, refunds are issued via bank transfer.
Exchanges
If you’d like a different size, colour, or design instead, let us know when you raise the request – we’ll ship the replacement as soon as the original item is received back.